Frequently Asked Questions

Here is a FAQ list that we’ve compiled for our customers of some of the questions we get asked about the automotive hail repair process. Don’t worry, you are not alone if you are confused! We are here to take the guess work out of what to expect, what comes next and especially remove any frustrations or concerns that come with getting your vehicle repaired. Our customers are #1 and we stand behind that as a core value of our business, every day.


Our customers are #1, PERIOD. Good, bad or indifferent, we love hearing from YOU!

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Overall Customer Rating

(Over 12,000 Reviews)

Auto Hail Pros did an amazing job on my Suburu! The body is looking good as new and were very professional.

- Garrett Brill

Facebook Review

The Hail Repair Process

Hail damage is no laughing matter. We are here to help YOU.

What is IT? How does the repair process work? Don’t worry, we know you have a million questions. Let us be YOUR customer advocate; we’ll handle everything – all you have to do is hand us the keys and we will take care of the rest.

Unsure of how it all works? Here’s a quick rundown!

1. A Hailstorm Happens

They do! – Colorado is the second largest hail state in the US

2. Call Your Insurance Carrier

Provided you have comprehensive auto insurance

Save your claim number

They should e-mail you a copy of the claim and/or estimate once filed

Schedule an inspection

The claims adjuster is required to come to YOU

3. Call Colorado Auto Hail Pros

To set up an appointment that works for you

4. We Become Your Customer Advocate

Colorado Auto Hail Pros will handle everything with your insurance carrier

5. Our expert PDR technicians fix your vehicle

If you need additional services we’ll be glad to help discuss the options

6. We call you back

to schedule drop-off or pick up

Convenience is key for our customers!

7. If you’re satisfied with the repairs..

leave us a review on our social media sites!

(We’ll never bribe or pay you to write a review)

Call 720.435.9699 to schedule your appointment today!


The Team

Colorado Auto Hail Pros is a locally owned Colorado company with a state of art repair facility, specializing in automotive hail damage utilizing our expertise in Paintless Dent Repair (PDR). With over 17 years of experience in PDR and our central core focus around YOU (our customer), some good old-fashioned customer service and a leadership mindset of “servant leadership,” we strive to make your experience with Colorado Auto Hail Pros as fun, friendly and easy as possible. We want to bring our customers a personalized repair experience: by being honest, having a precision-focus on quality repairs done with integrity, transparency and delivering on our customer service ideals. Our goal is to create lifelong customers and we strive to do so with every interaction with our customers.

The team and company culture here at Colorado Auto Hail Pros puts us in a league of our own. We love hearing from our customers, good, bad or indifferent! Your feedback only helps us improve, as we are in a constant state of evolution with how we interact and make the experience for our customers better. We understand that hail damage is serious business, especially to your car. Our customers are #1 and will always be, PERIOD. Let us be your customer advocate and handle the stress!